Our speciality is retaining customers long term by providing personal customer service. Our support team are trained to provide fast response and to resolve technical issues in the shortest possible timeframes. We understand the importance of your business communication needs.

On this page you’ll find several helpful support tools. You can login to our Remote Support area, Chat live with one of our Australian based support members, log a fault using our fault form and check on the current status of our network. You can also access our Hints and Tips videos and even download your own copy of our Hints and Tips e-book.

remote support

Remote Access and Support Services - Phone our friendly support team to allow one of our members access to your computer. We can remotely fix your problem, simply click on the button below to get started, or for details click here

   Remote Access and Support over the Internet for Windows with Genisyst

Remote Access and Support over the Internet for Macs with Genisyst

gogenisyst channel


Visit our You Tube Channel - GoGenisyst where you'll find helpful vidoes containing tips on technical how to's, which might make your life a little easier when it comes to using your computer.
Videos include:

Information & Downloads

Visit our downloads page:

  • Get your own copy of our ebook "Networking Tech Tips & IT Secrets"
  • Browse through our product information sheets and technical notes
  • Read our company brochure including the story of Genisyst's journey